Frequently Asked Questions
Everything you need to know about your POSSE order.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days, while express shipping arrives within 1-2 business days. International delivery times vary by location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are eligible for store credit only.
How do I know which size to choose?
Each product page features a detailed size guide and fit notes. If you are between sizes, we generally recommend sizing up for a more relaxed, POSSE-inspired silhouette.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
How should I care for my linen and silk garments?
To maintain the longevity of your pieces, we recommend a cold hand wash or eco-friendly dry cleaning. Always air dry in the shade to prevent fading.
Can I change or cancel my order after it has been placed?
Orders are processed quickly, but we will do our best to accommodate changes if you contact our support team within one hour of purchase.